Clear terms. No surprises.

Terms & Conditions

The Unfiltered Itinerary, LLC

Last updated: August 14, 2026 · Maryland

These Terms govern travel-planning, booking-coordination, private-villa, group-travel, and hosted-trip services provided by The Unfiltered Itinerary, LLC (“we,” “us,” or “our”). Trip-specific proposals, invoices, payment schedules, booking pages, participant agreements, supplier terms, waivers, and written addenda provided for a booking are incorporated into these Terms.

1. Acceptance and Authority

By signing or electronically accepting these Terms, submitting a Plan-to-Travel Fee, authorizing or making any payment, paying a deposit or installment, or completing a booking through us, you acknowledge that you have reviewed and agree to these Terms and all trip-specific documents presented before payment.

You must be at least 18 and legally capable of entering a contract. If you provide information or make a payment for another traveler, you represent that you are authorized to do so. Each adult traveler may nevertheless be required to separately accept applicable terms, waivers, and supplier conditions.

2. Service Categories

• Custom Travel Planning: research, recommendations, itinerary design, and coordination for individual or non-hosted travel.
• Client-Led Group Travel: planning and coordination for a group organized by a client or group leader.
• Private Villa Experiences: villa-selection guidance and coordination of requested ground services and experiences.
• The Unfiltered Escape: a hosted small-group trip designed, organized, sold, or hosted by us. Every Escape is also governed by its Hosted Trip Terms & Participant Agreement and trip-specific Hosted Escape Booking Addendum.

If a trip-specific agreement conflicts with these general Terms, the trip-specific agreement controls for that booking.

3. Consultation and Plan-to-Travel Fees

We begin with a complimentary consultation to discuss your trip, preferences, timing, and budget. If you decide to proceed, the applicable Plan-to-Travel Fee is charged per person and must be paid before research or pricing begins.

The fee compensates us for professional consultation, research, pricing, and trip design. Unless otherwise stated in writing, we will provide a custom quote within five business days after receiving the fee and all information reasonably needed to begin. A quote includes no more than two destinations for comparison. A material change to the original request or a request outside its original scope may require a new per-person fee.

4. Planning-Fee Booking Credit

If you do not book within that period, the fee is retained for planning services already performed. The Plan-to-Travel Fee is nonrefundable and nontransferable except for the stated booking credit.

5. Quotes, Availability, and Pricing

Quotes reflect supplier pricing and availability at the time prepared and are valid for seven days unless stated otherwise. Pricing and availability may change until the deposit or payment required by the applicable supplier has actually been paid and the supplier confirms the booking. The amount needed to secure a booking is determined by that supplier’s deposit requirements. We may correct an obvious typographical, computational, or supplier pricing error before confirmation. Supplier prices, taxes, exchange rates, government charges, fuel surcharges, and other third-party costs may change before confirmation.

For hosted trips, any permitted post-booking price adjustment, occupancy adjustment, or supplier surcharge is governed by the Hosted Trip Terms and applicable Hosted Escape Booking Addendum.

6. Payments and Authorization

You are responsible for all payments by their stated deadlines. Your electronic acceptance, signature, or payment authorization permits us or the identified supplier/payment processor to process the specific amount you authorize for that payment. Payment methods, due dates, and transaction costs will be shown on the applicable invoice or booking page. We do not require automatic payments unless separately agreed in writing.

If payment is not received by a deadline, a reservation or requested service may be canceled under the governing supplier or trip-specific terms. We are not responsible for a price increase or loss of availability caused by late payment, declined payment, or delayed authorization.

7. Custom-Travel Cancellations and Changes

For custom and client-led travel, we act as an intermediary between you and independent suppliers. Supplier rules determine whether confirmed arrangements may be canceled or changed and whether any refund, credit, penalty, or fee applies. Cancellation and change requests must be submitted in writing. Planning and professional-service fees remain governed by their separate nonrefundable terms.

8. Hosted Trips

The Unfiltered Escapes involve additional payment, participation, occupancy, conduct, cancellation, and operational rules. Those rules appear in the Hosted Trip Terms & Participant Agreement and the Hosted Escape Booking Addendum for the specific Escape. Payment toward an Escape constitutes acceptance of those documents when displayed or provided before payment.

9. Traveler Responsibilities

• Provide complete and accurate traveler information on time.
• Ensure names match government identification and travel documents.
• Review quotes, invoices, confirmations, itineraries, room selections, dates, and supplier terms promptly.
• Obtain required passports, visas, entry authorizations, identification, vaccinations, medications, and health documentation.
• Check current destination-entry rules, government advisories, and supplier requirements.
• Arrive on time and pay personal, incidental, or emergency expenses not expressly included.

10. Travel Insurance

We strongly recommend comprehensive travel insurance. Insurance is issued and administered by an independent insurer. We do not decide claims, guarantee coverage, interpret policy language, or determine whether a policy is sufficient. A traveler who declines recommended coverage may be required to sign a separate declination and acknowledgment of financial responsibility.

11. Independent Suppliers

Accommodations, villas, cruise lines, airlines, tour operators, guides, restaurants, transportation companies, insurers, and other providers are independent suppliers. We do not own, operate, manage, or control them. To the fullest extent permitted by law, we are not responsible for an independent supplier’s acts, omissions, negligence, insolvency, schedule changes, cancellations, overbooking, service quality, inaccurate descriptions, failure to provide a refund, or failure to perform.

12. Events Outside Reasonable Control

Travel may be affected by severe weather, natural disaster, public-health events, government orders, war, civil unrest, strikes, transportation disruption, supplier failure, or other events outside our reasonable control. We may assist with alternatives or recovery of supplier funds but cannot promise a refund. Any refund or credit is limited to amounts actually recoverable under applicable supplier and trip-specific terms except where law requires otherwise.

13. Air Travel

Unless expressly stated in writing, we do not arrange or control airfare. Travelers are responsible for selecting, purchasing, monitoring, confirming, and changing their flights. Do not purchase nonrefundable airfare for a hosted trip until we confirm that the trip has met its operating requirements.

14. Complaints and Assistance

Report a service problem promptly while traveling so we or the supplier have a reasonable opportunity to address it. In an emergency, contact appropriate local emergency services first.

15. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, exemplary, punitive, or consequential damages. For a claim arising solely from our custom professional planning or coordination services, our aggregate liability will not exceed the per-person Plan-to-Travel Fee paid by the traveler making the claim for the trip giving rise to the claim. Liability relating to a hosted trip is governed by the applicable participant agreement. Nothing excludes liability that cannot lawfully be excluded or limited, or liability resulting from our fraud, gross negligence, or willful misconduct.

16. Billing Concerns and Chargebacks

Contact us promptly if you believe a charge is incorrect or a promised professional service has not been delivered. If a payment dispute is filed, we may provide the processor or issuer with relevant agreements, supplier terms, invoices, authorizations, correspondence, cancellation records, and evidence of services.

17. Testimonial and Media Permission

For custom and client-led travel, any permission for us to use a client testimonial, photograph, video, name, likeness, or other client-provided media for marketing will be handled through a separate Client Testimonial & Media Release. These general Terms do not by themselves grant us marketing permission for your personal trip media.

18. Electronic Communications and Records

You consent to receive trip-related contracts, disclosures, notices, invoices, and records electronically. Electronic signatures, check-box acceptance, clickwrap acceptance, and electronic payment authorizations have the same effect as handwritten signatures to the fullest extent permitted by law.

19. Changes to These Terms

We may update these Terms prospectively. The version accepted when a booking is made governs that booking unless a later change is required by law or separately accepted.

20. Governing Law and Venue

These Terms are governed by Maryland law, subject to nonwaivable consumer rights. Unless applicable law requires otherwise, a legal action arising from these Terms must be brought in a state or federal court located in Maryland.

21. Entire Agreement, Severability, and Waiver

These Terms, together with the applicable proposal, invoice, payment schedule, booking page, supplier terms, participant agreement, waivers, and trip-specific addendum, constitute the entire agreement for the services. If any provision is held unenforceable, it will be narrowed or severed to the minimum extent necessary and the remainder will continue in effect.

22. Contact

Questions and written notices may be sent to hello@theunfiltereditinerary.com.